Tokens · Details
Simple chatbot workflow
Customer sends message → Chatbot receives and replies → Pro mode = 8 tokens
Light mode uses fewer tokens for normal and faster replies.
Pro mode
Best for complex customer questions and higher quality answers.
8 tokensLight mode
Best for simple FAQs and fast replies.
4 tokensSimple comment workflow
User sends comment → Comment Guard filters → Comment reply → DM is sent
Comment Guard checks comments first. Then AI Smart Reply / Instant Response can send reply and DM based on your setup.
| Feature | When charged | Tokens |
|---|---|---|
| Pro mode | Each chatbot reply message. | 8 |
| Light mode | Each chatbot reply message. | 4 |
| AI smart reply | When a new AI reply job starts. | 4 |
| Guard — Toxic Content | Each time Comment Guard runs with toxic (AI) on. | 4 |
| Instant response | When a new instant reply job starts. | 2 |
| Guard — other filters | Each time Comment Guard runs without toxic filter. | 1 |