Terms of Service
Welcome to Kommai! These Terms of Service govern your use of our Facebook and Instagram comment moderation service.
1. Eligibility
To use our service, you must:
- Be at least 18 years old
- Have legal capacity to enter into these terms.
- Use the service in compliance with all applicable laws
2. Account Registration
To access the service, you must connect your Facebook and/or Instagram account using official secure OAuth authentication.
You agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
3. Use of the Service
Our service allows you to view, moderate, and manage comments on your Facebook and Instagram posts, including hiding, deleting, replying to, or flagging comments.
Prohibited activities:
- Any unlawful, abusive, or harmful activity
- Attempting to access data you don’t own or have authorization to manage
- Interfering with the service operation or attempting to reverse-engineer it
- Circumventing Facebook and Instagram platform rules
4. Third-Party Platforms
Our service uses Facebook and Instagram APIs, so you must also comply with:
We are not responsible for changes made by these platforms that may affect our service.
5. Intellectual Property
All service content and functionality (excluding user content and social media data) is the property of Kommai or its licensors. Copying or distributing without our written permission is prohibited.
6. Account Termination
We reserve the right to terminate your account for:
Illegal Activities
- Fraudulent services or scams
- Attempting to deceive others
- Any illegal activities
Fake or Low-Quality Pages
- Non-genuine pages
- Pages with no content or test pages only
- Pages without profile information
- Pages with fewer than 200 followers
System Abuse
- Using the system for testing purposes
- Excessive trial usage
- Misusing the service for unintended purposes
Missing Contact Information
- No phone number provided
- No email address provided
- Other required information not provided
Long-term Inactivity
- Users inactive for extended periods
- Automatic purging from the system
Notice: To prevent our system from being overloaded with fake or unused pages, we conduct regular checks. If your account is terminated, please contact us via email to restore it.
You may also terminate your account at any time by disconnecting your social media accounts and discontinuing use of the service.
7. Limitation of Liability
The service is provided “as is” without any warranties regarding:
- Social media user content or actions
- Comments on your posts
- Accuracy of third-party API data
8. Privacy Policy
Your personal information usage is governed by our Privacy Policy, which explains how we collect, use, and protect your data.
9. Changes to Terms
We may update these terms from time to time. For material changes, we will notify you through the service. Continued use constitutes acceptance of new terms.
11. Contact
For questions about these terms, please contact us at: hello@kommai.mn
Kommai Team
Smart Replies, Real Connections
Notice: These Terms of Service are official legal documents in both languages. Please contact us if you need clarification.